2018-09-11 2018-09-28

DEPUTY DIRECTOR OF CUSTOMER SERVICES

Placer County Water Agency
  • Organization Type: Municipality / Public Works
  • Location: Auburn, California
  • Job Status: Full-time
  • Job ID: 48562
  • Organization Website
  • Organization Type: Municipality / Public Works
  • Location: Auburn, California
  • Job Status: Full-time
  • Job ID: 48562
  • Organization Website
JOIN OUR OUTSTANDING TEAM OF PROFESSIONALS! Placer County Water Agency encompasses the entire, 1,500-square-mile boundary of Placer County, ranging from the rim of the Sacramento Valley on the west to the Sierra Nevada and Lake Tahoe on the east. The Agency is headquartered in Auburn and carries out a broad range of responsibilities including water resource planning and management, retail and wholesale supply of irrigation water and drinking water, production of hydroelectric power and watershed stewardship across Placer County. We are seeking candidates for the position of:

DEPUTY DIRECTOR OF CUSTOMER SERVICES

$91,807 - $117,172 annually, DOQ, plus excellent benefits

PCWA is seeking qualified candidates to lead and coordinate the activities of the Agency’s Customer Services division, including customer service, billing, cash, and collections. Additional areas of responsibility include coordinating the utility billing portion of the Agency’s ERP replacement project; overseeing the operation and data integrity of current HTE systems related to cash, billing and customer records; collecting and analyzing data and preparing reports, revenue estimates and recommendations; project management for a variety of billing, rate, and collections projects; and providing complex management assistance to the Director of Customer Services. Our ideal candidate will possess customer service experience in a water utility setting or a highly related industry, including at least two years of supervisory responsibility.

Visit our website for detailed recruitment information and to complete the on-line application: www.pcwa.net.

Applications must be received on/before 5:00pm Friday, September 28, 2018.

PCWA is an Equal Opportunity Employer.

When applying, mention you saw this opening listed at WaterDistrictJobs.com.