2018-07-31 2018-08-20

Customer Service Representative I - Bilingual (English & Mandarin)

Walnut Valley Water District
  • Organization Type: Public Water/Wastewater Agency
  • Location: Walnut, California
  • Job Status: Full-time
  • Job ID: 48181
  • Organization Website
  • Organization Type: Public Water/Wastewater Agency
  • Location: Walnut, California
  • Job Status: Full-time
  • Job ID: 48181
  • Organization Website
FILING DEADLINE: This recruitment will close on Monday, August 20, 2018, 5:00 p.m., or upon the District's receipt of the first 200 applications.

Walnut Valley Water District is a California Water District located in Walnut, CA. The District offers excellent benefits, including a monthly health benefit allotment of $ 1,800 for medical, dental, and vision insurance coverage; 2% at 55 for “Classic” CalPERS members as defined by PEPRA, and 2% at 62 for new CalPERS members.

The District is currently seeking a qualified individual, fluent in the languages of English and Mandarin, to join our Customer Service team and work under direct supervision of the Customer Service Manager to perform a variety of customer service related tasks and general office duties. This is a fulltime position.

DUTIES MAY INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING: Receive water payments and deposits; maintain a cash drawer; handle high volume of incoming telephone calls and walk-in customers; establish new customer accounts; receive and respond to customer inquiries; answer and coordinate radio messages from District personnel; communicate diplomatically and knowledgeably with District employees and the general public; and perform other duties as directed.

QUALIFICATIONS:

Education: High school graduation or equivalent supplemented by college level course work or specialized training in general business procedures.

Experience: 1-2 years of general office and customer service experience.

Fluency in the languages of English and Mandarin is required.

SPECIAL REQUIREMENTS: Valid California Driver’s License – Class “C”. Must maintain satisfactory DMV record and ability to maintain insurability.

APPLICATION PROCEDURE: Interested applicants MUST complete an online application by visiting www.wvwd.com and/or https://www.governmentjobs.com/careers/wvwd. Resumes will not be accepted in lieu of a completed online application.

Salary: $3,767 – 5,884 per month Filing Deadline: Monday, August 20, 5:00 p.m. or upon receipt of the first 200 applications

When applying, mention you saw this opening listed at WaterDistrictJobs.com.